Acclaimed and award-winning Milbrandt Vineyards and its sister winery, Ryan Patrick Wines, are seeking creative, motivated, and sales oriented individuals for the position of Wine Club Ambassador. The brands are currently operating two new adjoining and spacious tasting rooms located in Woodinville’s premier Hollywood District.
Butch Milbrandt, a pioneer of Washington wine and celebrating 20 years in the industry, is expanding his family-owned brands, Milbrandt Vineyards and Ryan Patrick Wines. The Wine Club Ambassador will follow through with direct-to-consumer (DTC) sales and wine club acquisition.
This position is ideal for a polished individual that enjoys creating exceptional AND approachable experiences for customers, assuring guests receive distinguished service with warmth. At the core of this position- executing memorable tasting flights that will elevate wine lovers’ experiences and drive sales at the DTC level. Understanding the value of repeat customers and wine club memberships over one-time transactions is key.
The following job description is subject to change and is not limited to the responsibilities attached.
*Greets all visitors to the tasting room, pours wines for flights, discusses wine club memberships and responds to guest questions as appropriate.
*Excellent attention to detail and ability to anticipate customer needs and respond appropriately.
*Ability and willingness to up-sell & effectively promote and sell wine and Wine Club memberships to guests.
*Exceptional oral and written interpersonal communication skills.
*Ability to function independently and make empowered decisions that positively affect the customer’s experience.
*Handles routine POS transactions, including operating cash register, accounting of daily sales, and processing returns and discounts and shipping orders.
*Work & communicate positively & respectfully as a team with all members of the tasting rooms.*Maintain clean and organized tasting room and area open to the public.
*Participates and assists with special hospitality events, & represents winery at outside functions upon request.
*Wash and polishes glassware for Tasting Room, Unpack, stock and move wine.
*Maintain accurate customer contact information.
*Presents a positive outlook when faced with challenges or change.
*Passion and knowledge of wine, wine production and the wine industry in general.
*Ability to perform multiple tasks while remaining focused and organized.
*Other duties as assigned.
*Ability to lift and move 40 pounds repeatedly.
*Ability to stand and walk for long periods of time.
Must be 21 years of age or older.
Experience with Wine Direct and Microsoft excel a plus.
This an hourly position plus commission. Rate TBD upon accessing experience.
Job Type: Part-time
Please send resume and cover letter to Sue Long Tasting Room Manager firstname.lastname@example.org